Winch-outs from snow and ditches
Your vehicle slid off the road into snow, a ditch or soft ground and won't climb back out. We winch it onto solid ground and check whether it can be driven.
When you need a winch-out
- Your tires spin in deep snow and the vehicle won't move forward or back.
- You slid on ice and ended up in a roadside ditch.
- A wheel dropped off the edge of the pavement into soft dirt or mud.
- You got stuck on an unplowed side road or driveway.
- The vehicle sits at an angle where rocking it free feels risky.
How we pull you out
We park on firm ground, set out cones if needed and look at how your vehicle is sitting. We attach the winch cable to a secure recovery point and pull slowly so the vehicle comes out under control.
Once it's back on solid ground, we check the tires, steering and underside for obvious damage. If it looks drivable, you can continue on your way; if not, we can tow it where you want it to go.
While you wait
- If it's safe, stay in the vehicle with your seatbelt on and hazard lights flashing.
- Stop spinning the wheels, since that digs the tires in deeper.
- Keep the exhaust pipe clear of snow if you run the engine for heat.
- Note a mile marker, crossroad or landmark to help us find you.
Questions about winch-outs from snow and ditches
Will winching damage my vehicle?
We attach to proper recovery points and pull slowly to limit strain. If we see a risk of damage, we explain it before we start.
What if the vehicle can't be driven after it's out?
We can load it onto the flatbed and take it to your home, a repair shop or another address.